Tad's Towing LLC is a family-owned and operated towing company that provides quick and professional towing services. The business is located on E Irlo Bronson Memorial Hwy Highway in Kissimmee City and has a 24/7 operation. Customers can reach the company by phone at +14072888165 or visit their website at http://tadstowing.com/. The company offers various features, including debit card and credit card payments, as well as wheelchair accessible parking.However, there have been some issues with customer service. Some customers have reported being left stranded for extended periods of time, with one customer waiting 5 hours for a tow truck to arrive. Another customer reported being charged an additional fee for a service that was not provided. Additionally, some customers have expressed frustration with the company's communication, with one customer stating that the dispatcher kept pushing the call back every hour.On the other hand, many customers have reported positive experiences with the company. Several customers have praised the professionalism and kindness of the drivers, including a driver who went above and beyond to help a customer with a complex towing job. Some customers have also appreciated the company's attention to detail and care for their vehicles, including one customer who reported that the driver took extra care to load and unload a sports car.The company's pricing has also been a topic of discussion, with some customers reporting that it is higher than expected. However, the company's pricing is in line with industry standards, and many customers have reported that the quality of service justifies the cost.In terms of innovativeness, the company has made an effort to stay up-to-date with the latest technology and equipment. They have a fleet of modern tow trucks and use GPS tracking to ensure that customers are informed of the status of their tow. The company has also made an effort to be environmentally friendly, with some customers reporting that the company uses eco-friendly fuel.Overall, Tad's Towing LLC has a mixed reputation, with some customers reporting positive experiences and others reporting issues with customer service and pricing. However, the company's attention to detail and care for customers' vehicles have earned them a loyal following.