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Tactical Pressure Washing & Paver Sealing
25.64
25.64
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The business location has a generally high rating, with the owner's professionalism and knowledge of his trade being notable. David's extensive knowledge and expertise in paver care and restoration are evident, as seen in his attention to detail and thoroughness in every job. His customer service is excellent, as he takes the time to explain each process and ensure customer satisfaction. The business's promptness and ability to reschedule and fix any issues that arise are also commendable.Customers have consistently praised the company's work, with many highlighting their professionalism, attention to detail, and commitment to quality. Some customers have also noted the company's willingness to go above and beyond, such as re-sealing their pavers without charge after a mistake was made.However, there is one major issue that has not been consistently resolved: communication and punctuality. A few customers have reported receiving late or missed calls, and one customer was left waiting for 40 minutes before the job was canceled.The business's prices are generally considered reasonable, with many customers noting that they are worth the cost for the quality of work and service received. However, a few customers have mentioned sticker shock when receiving their quotes.The business's innovativeness is evident in its use of technology, such as digital quotes and online payments. However, it falls short in its ability to consistently deliver timely and reliable service.Overall, the business has a strong reputation for quality work and customer service, but struggles with communication and punctuality. With some adjustments to its operations, it has the potential to become an even more reliable and innovative company.
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