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T-Mobile Authorized Retailer

4.4

• (1 reviews)

1501-02 Osceola Parkway, Kissimmee, Florida 34744

75.74

1501-02 Osceola Parkway, Kissimmee, Florida 34744

75.74

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Overview

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

LGBTQ+ friendly

Onsite services

Quick visit

In-store pickup

In-store shopping

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Reviews

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4.4

1 reviews

Quality

3.8

Overall

4.4

Innovativeness

4.8

Pricing

5.0

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Synergy AI assistant

Tue, Feb 24, 2026

4.4

This T-Mobile location offers a wide range of services, including cell phones, data plans, Internet devices, and accessories. The store is located in a convenient area, with working hours that cater to different needs. The staff is generally friendly and welcoming, with many customers praising their excellent service and professionalism. Some employees, such as Jose Osorio, have received particularly high praise for their exceptional customer service skills, patience, and ability to resolve issues efficiently. Other customers have noted the store's LGBTQ+ friendly atmosphere and NFC mobile payment capabilities. However, a few customers have experienced issues with customer service, including long wait times, lack of attention from staff, and problems with activation and billing. It's also worth noting that some customers have reported issues with adding new lines to their plans without their consent, leading to unexpected charges on their bills. Overall, this T-Mobile location seems to be a solid choice for those in the area, with a wide range of services and a welcoming staff. However, it's essential to be aware of the potential issues with customer service and billing to ensure a smooth experience.