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T-Mobile Authorized Retailer

4.1

• (1 reviews)

2408 Commercial Way E Street, Spring Hill, Florida 34606

32.45

2408 Commercial Way E Street, Spring Hill, Florida 34606

32.45

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Website

Overview

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

LGBTQ+ friendly

Onsite services

Quick visit

In-store pickup

In-store shopping

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Reviews

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4.1

1 reviews

Overall

4.1

Quality

3.5

Pricing

4.7

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Synergy AI assistant

Tue, Feb 24, 2026

4.1

This T-Mobile store is located in the Spring Hill City, and it has a diverse range of services and products, including cell phone plans, internet devices, and accessories. The store has a good reputation for providing excellent customer service, with many customers praising the friendly and knowledgeable staff. Some customers have reported having a positive experience at the store, with staff members like Frankie, Margarita, and Tre being mentioned specifically for their helpfulness and professionalism. These staff members have gone above and beyond to assist customers with their phone and internet issues, and have provided them with excellent customer service. However, there have been some negative experiences reported by customers, including one customer who had a problem with a sales representative who was unhelpful and dismissive. Another customer had a issue with the store's customer service, reporting that the staff seemed to care less about helping them. One of the main issues with this store is the inconsistent quality of service. Some customers have reported having issues with their phones and internet connections, while others have reported receiving excellent service. This may be due to the store's high volume of customers and the need for staff to juggle multiple tasks at once. The pricing of the store's products and services has been reported to be competitive, with some customers mentioning that they were able to get a good deal on a new phone or internet plan. However, one customer reported being charged extra for a service that they did not request, which may be a cause for concern. The store's innovativeness is one area where it excels, with some customers mentioning that the staff were knowledgeable and up-to-date on the latest technology and promotions. However, the store's management has been criticized for not doing enough to address customer complaints and concerns. Overall, this T-Mobile store is a mixed bag, with some customers reporting excellent service and others reporting issues with the quality of service and pricing. However, with a little more attention to customer complaints and concerns, this store could be a top-notch destination for customers looking for cell phone and internet services.