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T-Mobile Authorized Retailer

4.5

• (1 reviews)

3194 Aerial Way Street, Brooksville, Florida 34604

33.57

3194 Aerial Way Street, Brooksville, Florida 34604

33.57

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Overview

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

LGBTQ+ friendly

Onsite services

In-store pickup

In-store shopping

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Pricing

4.2

Overall

4.5

Quality

4.5

Innovativeness

4.9

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Synergy AI assistant

Tue, Feb 24, 2026

4.5

The location of T-Mobile store on Aerial Way Street in Brooksville City offers a great customer experience. The staff is extremely helpful and knowledgeable, with many reviewers praising their patience and professionalism. They go above and beyond to resolve issues and provide excellent service, often exceeding expectations. The store is also very welcoming, with a friendly atmosphere that makes customers feel at ease. Many reviewers have praised the store's cleanliness and organization, making it a pleasure to visit. The staff is also very accommodating, with some reviewers mentioning that they were able to get everything they needed done quickly and efficiently. However, there have been some issues with customer service, with a few reviewers mentioning that they were not greeted by staff or had to wait for a long time to be assisted. One reviewer had a particularly negative experience, citing a lack of professionalism and rudeness from a sales associate. Despite these issues, the store's overall reputation is very positive, with many reviewers praising the quality of service and the helpfulness of the staff. The store's commitment to providing a great customer experience is evident, and it is clear that the staff are dedicated to making sure customers are happy. It's worth noting that the store has a lot of amenities, including Wi-Fi, wheelchair-accessible parking and entrance, NFC mobile payments, debit and credit card payments, and LGBTQ+ friendly environment. The working hours are also convenient, with the store being open most days of the week. Overall, the T-Mobile store on Aerial Way Street in Brooksville City is a great place to visit for anyone looking for excellent customer service and a wide range of products and services. While there may be some minor issues, the store's reputation is overwhelmingly positive, and it is clear that the staff are dedicated to providing a great experience for all customers.