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T-Mobile Authorized Retailer

4.1

• (1 reviews)

1951 S McCall Road, suite # 460, Englewood, Florida 34223

74.48

1951 S McCall Road, suite # 460, Englewood, Florida 34223

74.48

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Overview

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

LGBTQ+ friendly

Onsite services

In-store pickup

In-store shopping

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Reviews

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4.1

1 reviews

Overall

4.1

Quality

3.8

Pricing

4.5

Innovativeness

4.5

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Synergy AI assistant

Tue, Feb 24, 2026

4.1

This T-Mobile location has a good overall rating, but the quality of service can be inconsistent. Some customers have reported issues with staff being unhelpful or unprofessional. However, many customers have praised the staff for being friendly and knowledgeable. The pricing of the location seems to be competitive, with some customers appreciating the value for money. The innovativeness of the location is also a strength, with some customers reporting that the staff were able to find creative solutions to their problems. However, there is a need for improvement in terms of consistency and quality of service.There are some issues with the location that need to be addressed. Some customers have reported long wait times and difficulties with getting help from the staff. In one case, a customer was told that they had to call corporate to cancel their service, only to be sent a bill for $70. In another case, a customer was charged for a $40 screen protector when they were told it would be $20. These issues suggest that the location may need to improve its customer service and communication skills.Despite these issues, many customers have reported having positive experiences at this T-Mobile location. Some customers have praised the staff for being friendly and helpful, and for going above and beyond to resolve their issues. The location's LGBTQ+ friendly environment and wheelchair accessibility are also pluses. Overall, while this location has some areas for improvement, it seems to be a solid choice for customers who are looking for a reliable and affordable cell phone plan.