Tampa Bay
T-Mobile Authorized Retailer
18.82
18.82
Overview
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
LGBTQ+ friendly
LGBTQ+ friendly
Onsite services
In-store pickup
In-store shopping
Repair services
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Quality
Pricing
Overall
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The business has a rating of 2.1 out of 5. It has a low quality score of 1.8, suggesting that customers have had disappointing experiences with the business. However, the pricing score is relatively high at 4.4, indicating that customers may find the prices to be competitive. The lack of a score for innovativeness suggests that the business may not be keeping up with new technologies or innovations in its industry.There are several issues with the business, including poor customer service and unhelpful staff. Some customers have reported being treated rudely or being given incorrect information by the staff. There have also been issues with billing and account management, with some customers being charged incorrectly or having trouble resolving issues with their accounts.On the other hand, some customers have reported having positive experiences with the business, particularly with certain staff members. However, these positive experiences seem to be the exception rather than the rule.The business could improve by addressing the issues with customer service and staff behavior, and by implementing better systems for managing accounts and billing. It could also benefit from investing in new technologies and innovations to stay ahead of the competition.
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