Tampa Bay
T-Mobile Authorized Retailer
36.36
36.36
Overview
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
LGBTQ+ friendly
LGBTQ+ friendly
Onsite services
Quick visit
In-store shopping
Photos & videos
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Quality
Innovativeness
Overall
Pricing
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This store offers a wide variety of services, including mobile plans, internet devices, and cell phone accessories. The staff is friendly and knowledgeable, with many reviewers praising the help they received from specific employees, such as Tania, Bravo, and Amara. The store has a welcoming atmosphere, with amenities like Wi-Fi and wheelchair accessibility.
However, some reviewers have experienced issues with customer service, including rude behavior from a manager and misinformation about services. One reviewer reported being charged extra for services they didn't want, and another had a phone number transferred incorrectly, resulting in phone service being disconnected.
The store's working hours are convenient, with extended hours on some days, and the location is easily accessible. The store's reputation is generally positive, with many reviewers recommending it to friends and family.
It's worth noting that the store has a feature of being LGBTQ+ friendly, which is a plus for many customers. However, some reviewers have experienced issues with the store's policies, such as being charged for services they didn't want.
Overall, this store seems to offer a good balance of services, convenience, and customer service. However, it's essential to be aware of the potential issues and to ask questions when signing up for services.
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