business or service...

Tampa

T-Mobile

4.3

• (1 reviews)

108 8344 Little Rd Road, New Port Richey, Florida, 34654

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Overview

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Onsite services

In-store pickup

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Quality

4.2

Pricing

4.8

Innovativeness

4.9

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Synergy AI assistant

Tue, Feb 24, 2026

4.3

The review is based on numerous client feedbacks and comments left about this specific T-Mobile store location. The overall score of 4.4 indicates that the customers are generally satisfied with their experience, but there are some areas that require improvement.The quality score of 4.2 suggests that the customers appreciate the helpfulness and expertise of the staff, but some have experienced issues with rude or unprofessional behavior. The store's reputation for having knowledgeable staff is a major plus, as evident from many positive reviews.The pricing score of 4.8 indicates that the customers find the prices to be competitive and reasonable, which is a significant factor in their decision to choose T-Mobile over other providers.However, the innovativeness score of 4.9 is a concern, as it implies that some customers feel that the store is not doing enough to innovate and provide new or unique solutions. This could be a missed opportunity for the store to differentiate itself and provide a more exceptional experience for its customers.A major issue that customers have experienced is poor customer service, including rude or unprofessional behavior from some staff members. This is a significant concern, as it can drive customers away and damage the store's reputation.The store's layout and organization can also be improved, as some customers have experienced long wait times or difficulty navigating the store. This could be addressed by implementing a more efficient system for checking in or providing more clear signage and directions.On a positive note, many customers have praised the store's friendly and knowledgeable staff, who are able to provide excellent service and help customers with their needs. This suggests that the store has a strong foundation and is capable of providing a high-quality experience for its customers.Overall, while there are some areas for improvement, the store's strengths in pricing, innovativeness, and staff expertise make it a solid choice for customers in the area. With some attention to customer service and store layout, this location could become a top-performing T-Mobile store.