Tampa Bay
T-Mobile
Cell Phone Store
41.98
41.98
Overview
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Wi-Fi
Onsite services
Quick visit
In-store pickup
Photos & videos
Photos & videos
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Overall
Quality
Innovativeness
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The experience of visiting this T-Mobile location can be described as positive, with most customers reporting friendly and helpful staff. Andrea, Pete, Carmelo, and Kervin are some of the employees who have received praise for their excellent customer service. They are knowledgeable, patient, and willing to go the extra mile to assist customers with their needs. The store itself is clean and well-organized, with a large selection of accessories available. Some customers have mentioned that the wait times can be long, but this seems to be an occasional issue rather than a consistent problem. On the other hand, some customers have reported negative experiences, citing unprofessional behavior from staff members and a lack of transparency about promotions and prices.Overall, this T-Mobile location seems to be a good option for customers looking for a positive and hassle-free experience. However, it's worth noting that there may be some variability in the quality of service depending on the individual staff members and the time of visit. There is one issue that has been reported multiple times: the staff's lack of professionalism, untruthfulness, and unwillingness to help customers with their needs. This has resulted in customers feeling frustrated and upset, and in some cases, choosing to switch to a different carrier.
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