Tampa Bay
T-Mobile
42.43
42.43
Overview
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wi-Fi
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
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Quality
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Pricing
Innovativeness
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The review of the business is generally positive with an overall score of 4.5. The staff is friendly and helpful, with several reviewers praising the excellent customer service provided by staff members such as Debbie, Michael, and Travis. Many reviewers appreciate the helpful and knowledgeable staff, who go above and beyond to assist with issues and explain complex plans and phone features. Some reviewers have had issues with wait times, but this seems to be the exception rather than the rule. The store seems to have a good reputation for being LGBTQ+ friendly, with a reviewer mentioning a "transgender safespace." However, one reviewer mentions a disappointing experience with a manager, who they felt was unfriendly and unhelpful. Overall, the business seems to be well-run and staffed by knowledgeable and friendly employees, but may benefit from more attention to customer wait times and manager training.
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