business or service...

Tampa Bay

Open Now

T-Mobile

4.3

• (1 reviews)

285 E Van Street eet Dr, Bartow, Florida 33830

44.68

285 E Van Street eet Dr, Bartow, Florida 33830

44.68

See All photos

Directions

Call now

Website

Overview

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Onsite services

Quick visit

In-store pickup

Photos & videos

See All

Reviews

Submit a review

4.3

1 reviews

Overall

4.3

Quality

3.1

Pricing

5.0

Innovativeness

4.5

Submit a review

Synergy AI assistant

Mon, Feb 23, 2026

4.3

The store has a decent overall rating, but there are some issues that need to be addressed. The quality of service and products seems to be inconsistent, with some customers reporting poor experiences and others being highly satisfied. On the other hand, the pricing seems to be competitive, and the store offers innovative services and products. However, there are some customer service issues, including employees being unfriendly, unhelpful, or unprofessional.The store's staff seems to be inconsistent in their behavior, with some employees being very helpful and friendly, while others seem to be more interested in selling products than in providing good customer service. Some customers have reported being talked down to or spoken to in a condescending manner, which is not acceptable.There are also some concerns about the store's willingness to help customers with their problems. Some customers have reported being told that their issues are not the store's responsibility, or being passed from one employee to another without being able to get a resolution. This can be frustrating and lead to a negative experience.On the other hand, the store's willingness to work with customers to find solutions to their problems is commendable. Some customers have reported being able to get their issues resolved, and being helped by employees who are knowledgeable and helpful.Overall, the store needs to work on providing consistent and high-quality customer service, and addressing the issues that have been reported by some customers. This could include providing training to employees on how to handle difficult customers, and improving the store's processes for resolving customer complaints.Some specific areas that the store could improve on include:* Providing a more consistent and welcoming experience for customers* Being more transparent about prices and services* Being more willing to work with customers to find solutions to their problems* Improving communication with customers, including keeping them informed about the status of their issuesOverall, the store has potential, but it needs to work on providing a more consistent and high-quality experience for its customers.