Tampa Bay
T-Mobile
11.69
11.69
Overview
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wi-Fi
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
In-store shopping
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The location is a Wireless provider offering cell phones, data plans, Internet devices & accessories. It's situated in Building 5300, E Bay Dr Drive, Suite 200, in Clearwater City. The store has a clear description of being LGBTQ+ friendly and has a wheelchair-accessible entrance. T-Mobile is a co-brand of the store. It has Wi-Fi and accepts credit cards, debit cards, and NFC mobile payments.The customer service has received several reviews. The employees at the store are knowledgeable and helpful, with many customers praising the staff's abilities to solve their problems efficiently. Some employees stand out, such as Stephen, Katherine F, and Steve D, who have received praise for their helpfulness and patient approach to customers' needs. Some customers have reported having their issues resolved within minutes.However, there are also instances where the customer service has been poor. Some customers have reported being told to call the customer service line or to come back another time, only to have their issue resolved immediately by someone else. In some cases, the employees have seemed uninterested or unhelpful. The owner has responded to some of these reviews, apologizing for the poor service and offering to chat with the customer.There have been some issues with the store's ability to assist customers with their problems, with some customers feeling that the employees are not knowledgeable enough to help. One customer reported being told that there was a crack in their phone when there wasn't, and being charged $100 to fix it.The store has been praised for its fast service and willingness to help customers. Some customers have reported having their issues resolved quickly, and have praised the staff's ability to work efficiently.Overall, the location seems to have a mix of good and bad experiences, with some employees standing out as being particularly helpful and others receiving criticism for poor service. The store's ability to assist customers with their problems seems to be inconsistent.
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