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T-Mobile

4.3

• (1 reviews)

4933 34th S Street, St. Petersburg, Florida 33711

20.24

4933 34th S Street, St. Petersburg, Florida 33711

20.24

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Overview

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Onsite services

Quick visit

In-store pickup

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Reviews

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4.3

1 reviews

Quality

4.1

Overall

4.3

Pricing

4.8

Innovativeness

4.2

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Synergy AI assistant

Mon, Feb 23, 2026

4.3

This business location is a well-rounded wireless provider offering a variety of services, including cell phones, data plans, Internet devices, and accessories. The staff is known for being friendly and knowledgeable, with several employees, including Lana, Savanna, Aishalis, and Nick, receiving praise for their excellent customer service skills. They take the time to explain options and help customers understand their needs, making the experience enjoyable and stress-free. The location is wheelchair accessible, with a parking lot and entrance designed for ease of use. The amenities include Wi-Fi, and the store offers onsite services, including in-store pickup. NFC mobile payments, debit cards, and credit cards are accepted for payments. The store's working hours are Monday to Saturday from 10:00 AM to 20:00 PM, and Sunday from 10:00 AM to 20:00 PM, providing ample time for customers to visit. However, one major issue that some customers have encountered is the sales staff's tendency to push certain promotions or plans without properly explaining the details. This can lead to confusion and disappointment when the customer realizes they were sold something they don't need or can't use. Additionally, some customers have reported issues with billing and account management, with some even having to wait in line for an extended period before being helped. While this is not a consistent issue, it's essential for the store to address these concerns and provide a more streamlined experience for their customers. Overall, this T-Mobile location has a reputation for providing excellent customer service and a wide range of services, but it falls short in some areas, particularly when it comes to transparency and account management.