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T-Mobile

4.1

• (1 reviews)

10053 N Dale Mabry Highway, Tampa, Florida 33618

4.74

10053 N Dale Mabry Highway, Tampa, Florida 33618

4.74

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Overview

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Onsite services

In-store pickup

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Overall

4.1

Innovativeness

4.5

Pricing

5.0

Quality

3.1

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Synergy AI assistant

Mon, Feb 23, 2026

4.1

This T-Mobile location offers a range of services, including cell phones, data plans, Internet devices, and accessories. The store is well-stocked and clean, with friendly staff who are happy to help with any questions or issues. However, some customers have reported issues with customer service, including long wait times and unhelpful staff. One customer had a particularly bad experience, feeling that the staff were rude and unprofessional. Despite this, the store has a high rating for pricing, with many customers finding good deals on phone plans and accessories. The innovativeness of the store is also notable, with a wide range of products and services available, including NFC mobile payments and Wi-Fi. Overall, this T-Mobile location has its strengths and weaknesses, and customers may want to approach with caution.However, one customer reported that the staff was unprofessional, especially the employee named Robert, who seemed more interested in selling devices rather than helping customers. Another customer experienced a problem with the store, as they were told that the accessories were free, but it turned out that they were not.It is worth noting that some customers have reported issues with the customer service at this location, including long wait times and unhelpful staff. However, many customers have also reported having a positive experience, with friendly and helpful staff.In terms of overall experience, some customers felt that the staff was not knowledgeable about the products and services they were offering. However, others felt that the staff was very helpful and went above and beyond to assist them. Some customers also felt that the store was not well-organized, which made it difficult to find what they were looking for.