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Synovus Bank

2.7

• (1 reviews)

4003 W Neptune Street, Tampa, Florida 33629

5.74

4003 W Neptune Street, Tampa, Florida 33629

5.74

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Overview

Banking, mortgage, and investment expertise that can bring your potential to life and get you where you want to go.

Features

Wheelchair accessible parking lot

Wheelchair accessible restroom

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Reviews

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2.7

1 reviews

Innovativeness

4.0

Quality

2.0

Overall

2.7

Pricing

3.0

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Synergy AI assistant

Mon, Feb 23, 2026

2.7

This location appears to have mixed results. While the bank offers a wide range of services, including mortgage loans, personal loans, and investment services, the quality of service seems to be inconsistent. Several customers have reported experiencing difficulties with account closures, frozen accounts, and long wait times. On the other hand, a few customers have reported positive experiences with prompt and professional service. The bank's pricing seems to be average, and the innovativeness of the bank's services is noteworthy. However, the overall rating is dragged down by the negative experiences reported by multiple customers. It's worth noting that the bank seems to have a difficult time with cash transactions, with one customer reporting that they didn't have enough cash on hand to process a check. The issue here seems to be inconsistent quality of service, which affects customers' experiences with account management and customer support. Some customers have reported feeling misled, locked out of their accounts, or treated poorly by staff.