This bank has both positive and negative aspects. On one hand, some clients have reported great experiences with friendly and knowledgeable staff, such as Sarah Ratza, Sue, and Sharon, who made them feel comfortable and helped them with their needs. However, others have had horrible experiences with rude and nasty customer service, including one client who had to wait a long time to conduct business because of limited working hours.The bank's accessibility features, such as a wheelchair-accessible parking lot, are also a plus. However, some clients have reported issues with the mobile app and ATM being down, which may indicate a need for improvement in their technology.One major issue is the bank's limited working hours, which may not be convenient for clients who work regular 9-to-5 jobs. It's unclear whether the bank offers 24-hour services or has a way for clients to conduct business outside of regular hours.Overall, this bank may not be the best choice for clients who value convenient working hours and good customer service. However, some clients have reported positive experiences with certain staff members, which may indicate that the bank has some redeeming qualities.