This medical service, Synapse Neurology, provides patients with a great place to receive care from Dr. Raam Sambandam and his staff. The clinic is well-equipped and the staff is friendly, including the nurses and medical assistants. However, there are some issues with the office staff, who can be rude and unhelpful, especially when dealing with patient questions and concerns. Patients have reported long wait times to see the doctor, and some have even been forgotten in the exam room. In some cases, the office staff has also been unresponsive to patient calls and messages. Despite these issues, Dr. Sambandam himself is highly praised by patients for his kindness, compassion, and expertise. He takes the time to listen to patients and explain their conditions and treatment options in a clear and thorough manner. Some patients have even reported feeling like family after their visits. Overall, Synapse Neurology seems to have a great doctor and staff, but poor office management and communication can lead to frustrating experiences for some patients.