This business location is average in terms of overall satisfaction. The quality of the boats and services offered is also average, with some customers experiencing issues with the condition of the boats. However, the pricing is generally considered to be good value for the services provided. One of the strengths of this business is its innovativeness, with a unique approach to boat rentals and a variety of boat styles to choose from.However, some customers have experienced issues with the customer service, including being charged extra fees without warning and being given incorrect or misleading information. Some customers have also reported difficulties with the booking and rental process, including being unable to get a boat or being charged for services they did not receive.One major issue that stands out is the lack of consistency in the quality of the boats and services provided. Some customers have reported receiving brand new, well-maintained boats, while others have experienced problems with the condition of the boat, including broken equipment and poorly maintained vessels.Additionally, some customers have reported being charged extra fees without warning, including for gas, damage, and other services. This can be frustrating and feel like a scam.Overall, while this business has some strengths, it also has some major weaknesses that need to be addressed in order to provide a better experience for customers.