Tampa Bay
Swasha D. Fields, MD
9.59
9.59
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
On-site parking
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Quality
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Review of BayCare Behavioral Health – Brooksville. This location is dedicated to providing medical services for the community. The practice operates under the direction of Dr. Swasha D. Fields, MD. As a family practice physician, she and her team are equipped to handle a variety of patient needs. From patient feedback, it is clear that Dr. Fields is a knowledgeable and skilled practitioner. Patients appreciate her willingness to listen to their concerns, answer questions, and provide detailed explanations. Many patients have reported feeling at ease in her presence, citing her compassionate and caring approach. However, there are some areas for improvement. Several patients have mentioned that they experienced long wait times to see the doctor. Some patients have also reported difficulty in reaching the office or speaking with the staff, which can be frustrating and may impact patient satisfaction. On the positive side, patients have reported being impressed with the professionalism and efficiency of the office staff. Many have appreciated the convenient appointment scheduling and the use of telehealth services. In terms of pricing, patients seem to be generally satisfied with the costs associated with care at this location. However, it is worth noting that there have been some instances where patients have experienced surprise billing or difficulty with medication authorization, which can be a concern. One major issue that has been highlighted by multiple patients is the challenge of getting follow-up care or communication from the office after an appointment. Some patients have reported feeling abandoned or left without necessary follow-up, which can lead to feelings of frustration and disengagement. Overall, this location appears to have a mixed record. While patients appreciate the care and expertise of Dr. Fields, they often struggle with the operational aspects of the practice. With some adjustments to the office's communication and follow-up processes, this location may be able to improve patient satisfaction and loyalty.
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