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Swafford Insurance Group, Inc.
7.20
7.20
Overview
We are a family-owned & operated Insurance Company that provides Home, Auto, Flood & Commerical Insurance for all of Tampa and Florida. At Swafford Insurance we promise to provide prompt, courteous, and professional service.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Free parking lot
Gender-neutral restroom
Identifies as women-owned
Identifies as women-owned
On-site parking
Online appointments
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Innovativeness
Overall
Quality
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This insurance agency has a good overall reputation, with many clients praising their quality of service and prompt communication. The staff is knowledgeable and helpful, with agents going above and beyond to find the best policies for clients. While some clients have mentioned issues with communication and attention to detail in the past, the agency has made an effort to address these concerns and provide better service.Many clients have reported saving money on their insurance policies by working with Swafford Insurance, with some even reporting significant savings of over $2000 annually. The agency has a good selection of insurance products, including home, auto, and commercial insurance, and they are happy to help clients navigate the process of finding the right policy.However, one client did mention a bad experience with poor communication and a lack of attention to detail, which is a concern that the agency needs to address. Despite this, the majority of clients have reported a positive experience working with Swafford Insurance.It's worth noting that the agency has a strong commitment to customer service, with agents being proactive and responsive to clients' needs. They are also transparent about their processes and pricing, which helps to build trust with their clients.Overall, Swafford Insurance is a good choice for clients looking for a reliable and knowledgeable insurance agency. While there may be some room for improvement, the agency's strengths in quality of service and pricing make it a solid option for many people.
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