Tampa Bay
Sutherland Marine Services
13.52
13.52
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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This location is a well-established boat repair shop with a strong reputation among customers. The employees, particularly Chris and Jesse, are knowledgeable and helpful, making customers feel comfortable and confident in their abilities. The shop's commitment to providing excellent service and communication is evident in the numerous reviews praising their professionalism and honesty.While there are no major complaints about the quality of work, some customers have reported minor issues with older parts being used in place of new ones. However, this has been disputed by the shop, and it's worth noting that most customers have been satisfied with the results of their repairs.Pricing seems to be very competitive, with many customers commenting on the fair prices and value for money. However, there is one instance of a customer claiming to have been charged excessive amounts for repairs.In terms of innovativeness, the shop seems to be up-to-date with the latest techniques and technologies, particularly when it comes to Evinrude and Johnson outboard motors. The employees are willing to take on complex repairs and provide expert advice to customers.One minor issue worth mentioning is the limited availability of the shop, with some days having reduced hours or being closed entirely. This might be worth considering for customers who rely on the shop for urgent repairs.Overall, Sutherland Marine Services appears to be a reliable and trustworthy boat repair shop, with a strong focus on customer satisfaction and quality work. While minor issues have been reported, the shop's commitment to excellence and customer service is evident in the numerous positive reviews.
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