The location of Lakeland Regional Health is quite average in terms of overall experience. The quality of care provided by Dr. Sushma Nakka, however, is not up to par. Many patients have reported having problems dealing with her office staff, difficulty in getting answers, and a lack of caring or desire to help patients. On the other hand, the pricing seems to be reasonable. There is not enough information to assess innovativeness. It should be noted that some patients have had a completely opposite experience, citing Dr. Nakka's excellent bedside manners, compassion, and thorough explanations of their treatment and medications. However, these positive experiences seem to be the exception rather than the rule.