The medical service provided by BayCare Behavioral Health – Brooksville seems to be excellent. The reviews praise Dr. Susan M. Shafii's professionalism, kindness, and exceptional care. The staff is also highly regarded for their friendliness, helpfulness, and organization. The medical facility itself is described as excellent, with a great team, pleasant environment, and thorough treatment.
Some reviewers specifically mention the doctor's expertise and knowledge in vascular surgery, as well as their ability to explain complex medical information in a clear and concise manner. Many reviewers feel confident in Dr. Shafii's care and have recommended her to others.
However, there are some issues with scheduling and communication that have been raised by some reviewers. One reviewer mentions waiting over an hour to be seen, while another mentions not being able to get in touch with the doctor or her staff to get answers to their questions. Another reviewer had a negative experience with the doctor's behavior, stating that she yelled at hospital staff in front of a patient and their family.
It is worth noting that the majority of reviewers have had positive experiences with BayCare Behavioral Health – Brooksville, and the high ratings and glowing reviews suggest that the medical service is generally of high quality. However, the issues raised by some reviewers do suggest that there may be some room for improvement in terms of communication and scheduling.