Tampa Bay
Surterra Wellness - Medical Marijuana Dispensary | St. Petersburg
15.03
15.03
Overview
Order THC/CBD flower, edibles, concentrates, vapes, tinctures, and topical cannabis products for pickup or delivery from our Tampa, Florida dispensary
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Quick visit
In-store pickup
In-store shopping
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Innovativeness
Quality
Pricing
Overall
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The St. Petersburg location of Surterra Wellness offers a comprehensive experience for customers. The dispensary is easily accessible, with a wheelchair-accessible parking lot and entrance. The staff is knowledgeable and friendly, with many reviewers praising their expertise and helpfulness. Some reviewers have mentioned that the staff goes above and beyond to make their experience positive, with one reviewer thanking the team for being "super friendly and knowledgeable." The dispensary offers a wide variety of products, including THC/CBD flower, edibles, concentrates, vapes, tinctures, and topical cannabis products. The selection is diverse, and the staff is happy to provide recommendations and answer questions.However, one reviewer mentioned that the staff was uninterested and unfriendly, which is an anomaly in an otherwise overwhelmingly positive experience. Another reviewer expressed frustration with the loyalty program, stating that it was difficult to navigate and set up. The dispensary has a convenient online ordering system, but one reviewer experienced issues with their order not being ready on time. The location also offers delivery, which is a convenient option for customers who prefer not to visit in person.One issue that stands out is the inconsistent quality of products. Some reviewers have mentioned that they received products that were of poor quality, with one reviewer stating that the rosin they received was "absolutely disgusting" and had a strong odor. Another reviewer mentioned that they received a product that was not what they ordered.Despite these issues, the majority of reviewers have praised the dispensary for its excellent customer service, knowledgeable staff, and wide selection of products. The dispensary is a popular choice among customers, and many reviewers have mentioned that they will continue to visit the location due to its excellent service and products. Overall, the St. Petersburg location of Surterra Wellness is a well-regarded dispensary that offers a comprehensive experience for customers.
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