Tampa Bay
Surgery Center of Ocala
82.86
82.86
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
Pricing
Innovativeness
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The location has a relatively high overall score, indicating a generally positive experience for patients. The quality of care is exceptional, with a score of 4.3 out of 5, suggesting that patients are highly satisfied with the level of care they receive. However, the pricing is a major issue, with a score of 2.4 out of 5, indicating that patients are unhappy with the costs associated with procedures and treatments. The innovativeness of the location is also noteworthy, with a score of 4.5 out of 5, suggesting that the facility is adopting new and innovative practices to improve patient care.One major issue that stands out is the significant price increase for procedures, which has been a concern for some patients. In one instance, a patient was quoted $2,200 for a procedure, but was later informed that the cost had increased to $14,400. This type of price gouging can be damaging to patients and erodes trust in the facility. Despite this issue, the location has a strong reputation for quality care and patient satisfaction.The facility has a clean and modern design, with amenities such as restrooms and wheelchair accessibility. The staff is friendly and professional, with many patients praising the exceptional care they received. From nurses and doctors to administrative staff, everyone seems to be committed to making patients feel comfortable and cared for.One notable aspect of the facility is its commitment to patient communication. In one instance, a patient's PCP failed to send over necessary information, but the staff at the facility went above and beyond to help resolve the issue. This kind of proactive communication and problem-solving is a hallmark of a well-run facility.However, there have been some instances of delays and miscommunication, which can be frustrating for patients. In one case, a patient waited for over 4 hours in the waiting room, fasting before their procedure. This kind of delay can be distressing and may lead to negative reviews.Overall, the location has a strong reputation for quality care and patient satisfaction, but the pricing issue is a major concern that needs to be addressed. With some tweaks to their pricing model and a commitment to clear communication, this facility has the potential to be one of the best in the business.
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