Superior Sheds has been a reputable shed manufacturer for over 25 years, with a large number of sheds built and installed in Florida. The company prides itself on its commitment to quality and customer satisfaction. However, some customers have reported issues with the company's customer service and communication.The company's working hours are clearly listed on its website, with a standard Monday-to-Friday schedule from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 4:00 PM. Customers have praised the company's staff for being friendly and knowledgeable, with some going out of their way to provide excellent customer service.One major issue that has been reported by customers is the company's lack of transparency and communication. One customer reported that they were left without a solution to a problem with their shed, and were told that there was no one else they could speak with. This lack of communication and support has led some customers to question the company's commitment to customer satisfaction.On the other hand, the company's pricing is highly rated, with customers praising the competitive prices and value for money. The company's sheds are also of high quality, with some customers reporting that they are well-built and durable.Overall, while Superior Sheds has some issues to work on, particularly with customer service and communication, the company's reputation for quality and value for money is well-deserved. However, customers should be aware of the potential for communication breakdowns and be prepared to speak up if they encounter any issues.The company's website and online presence are also well-maintained, with clear and easy-to-use navigation and a comprehensive FAQ section. However, some customers have reported difficulties in getting in touch with the company, particularly when trying to resolve issues or ask questions.In terms of innovation, the company has a good reputation for staying up-to-date with the latest trends and technologies in the industry. However, some customers have reported that the company's products and services are not particularly innovative or groundbreaking.Overall, while Superior Sheds has some areas for improvement, particularly with customer service and communication, the company's commitment to quality and value for money is clear. Customers who are looking for a reliable and affordable shed solution may want to consider Superior Sheds, but should be aware of the potential for communication breakdowns.