Tampa Bay
SunTrust Mortgage
51.14
51.14
Overview
Contact Danny Ott, Mortgage Loan Officer in Sterling, VA 20165 with Truist Bank. Learn more.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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I visited the Truist Bank location in Winter Haven City, and overall, I would give it a 3.1 out of 5 stars. The bank seems to be well-maintained, with a clean and organized atmosphere. I appreciated the wheelchair accessible parking lot and entrance, making it easy for people with disabilities to access the services. However, I was not impressed with the customer service I received. Unfortunately, when I needed assistance, the staff in the back was unhelpful, and I had to call corporate to resolve the issue. This experience left a bad taste in my mouth and made me feel like I was just another customer trying to run a business. The bank's features and co-brands, such as SunTrust Mortgage, seem to be standard and not particularly noteworthy.
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