Tampa Bay
Sunstate Association Management Group
50.28
50.28
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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I visited the Sunstate Management location in Sarasota City, and my overall experience was decent but had its share of issues. The building is wheelchair accessible, which is a plus for people with mobility issues. However, the staff seems to have some problems with communication, as some of the issues mentioned by the clients.One of the main concerns is the responsiveness of the staff, especially Sean, who is mentioned in several negative reviews. He seems to be unresponsive to clients' queries, and some even reported that he ignored their emails and phone calls. This lack of communication can lead to frustration and mistrust among clients.Some clients had positive experiences with Nicole Banks, who is mentioned in several reviews as being professional, responsive, and knowledgeable. However, there seems to be a mixed bag when it comes to the quality of service, with some clients reporting issues with pool keys, unauthorized expenses, and poor customer service.The pricing seems to be reasonable, with clients reporting that they are satisfied with the costs associated with the management services. However, this is not a guarantee that the service will be satisfactory, especially if the staff is not responsive.Overall, I would say that Sunstate Management has some work to do in terms of improving its communication and quality of service. While some clients had positive experiences, others reported significant issues that need to be addressed.
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