The storage facility is conveniently located on 42nd St NW Street in Winter Haven City. The working hours are quite flexible, making it easy to access the units during the week and on weekends. However, the customer service seems to be a bit inconsistent, as there have been reports of not receiving a response to calls and messages, even after multiple attempts.The facilities seem to be clean and secured, with a gated entrance and presumably climate-controlled storage units, although this is not explicitly stated. Some customers have praised the fast service and the ability to get a unit on short notice. On the other hand, there have been issues with accessing units, including a reported broken gate and difficulties with accessing one's unit.One customer reported having their unit broken into twice, with the facility's insurance not covering theft or mysterious disappearances. The facility's contact number has also been reported to be incorrect, which may cause difficulties for potential clients.The location offers a range of unit sizes, from 5x5 to 10x20, with prices starting at $59 per month. Debit and credit cards are accepted for payments. The facility is co-branded with Sunsmart Storage and offers secure storage options, including possibly climate-controlled storage.It is essential to note that customers' experiences seem to vary significantly, with some expressing extreme satisfaction and others experiencing frustrating issues. It would be best for potential clients to carefully research and review the facility's policies and customer service before making a decision.