This business location has a mix of positive and negative experiences. On the positive side, clients who have had a good experience with the company praise their professionalism, accuracy, and helpfulness. They appreciate the team's ability to navigate tax complexities and provide a quick turnaround on refunds. Many clients have been loyal to the company, returning year after year, and recommend it to others. The company also appears to be well-equipped, with a wheelchair-accessible parking lot and entrance, and amenities like a restroom.However, there are several red flags that bring down the overall score. One client reported receiving harassing phone calls from the company, despite having blocked their number, and another client accused the company of being unprofessional, failing to return calls, and filing taxes inaccurately. These experiences raise concerns about the company's communication and customer service.The quality of services appears to be inconsistent, with some clients receiving excellent service and others having a poor experience. The pricing is generally reasonable, with some clients appreciating the value for the services they received.There is an issue of a scam and unprofessional behavior in the business.