The business location at 7777, S Tamiami Trl Trail, Sarasota City, seems to have a decent reputation. The customers who had a positive experience praised the friendly and professional staff, efficient service, and reasonable prices. The team was helpful, knowledgeable, and transparent, making the car-buying process comfortable and enjoyable.However, there was one customer who had a negative experience due to the lengthy waiting time and unmet expectations. Another customer reported that the dealership sold them a vehicle involved in an undisclosed accident and had appalling service facilities.The customers who were satisfied with their experience appreciated the dealership's prompt and friendly service, with many mentioning specific team members who went above and beyond to assist them. Some customers mentioned that the service was quick and efficient, while others appreciated the shuttle service and convenient location.Overall, it seems that Sunset Kia of Sarasota has a strong reputation for its customer service and prices, but may need to work on managing expectations and ensuring that all customers have a positive experience.