The location of Sunset Cadillac of Sarasota is well-established and provides a variety of services for customers, including new and pre-owned cars, oil changes, and tire rotations. The staff is generally friendly and professional, with many reviewers praising their knowledge and competence. However, there have been some issues with quality of work, with one reviewer reporting that a replacement windshield wiper fell off after a week, and another reviewer stating that the service department wanted to charge them $3000 to repair an air compressor that was not damaged. Additionally, some reviewers have noted that the service department can be slow to follow up on issues, such as a diagnostic charge. Despite these issues, the location has a high overall rating and is known for its competitive pricing. One major concern is the discrepancy between the quality of service and the pricing. The reviewers who reported issues with quality were also some of the most critical of the pricing, suggesting that the location may be prioritizing profits over customer satisfaction. However, for the most part, customers seem to be happy with the value they receive for the price they pay.