Tampa Bay
Sunrise Elevator Co Inc
15.42
15.42
Overview
The best elevator repair, maintenance, and modernization in the Tampa Bay area
Features
Wheelchair accessible parking lot
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Overall
Innovativeness
Pricing
Quality
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This business location has several positive aspects. Overall, it provides good services with an average rating from clients. Quality of service can be improved, as several customers mentioned issues with professionalism and reliability of technicians. Pricing seems to be reasonable for most clients. As for innovativeness, the company has been in the business for a while, but it has shown a good level of adaptability to new situations, such as repair work after hurricanes. The main issue that customers experienced is lack of professionalism and responsiveness, particularly from Zoe, the phone operator. Some clients felt treated disrespectfully and unprofessionally. Additionally, there were complaints about technicians being unprepared and taking too much time to solve the problem. In some cases, clients had to pay for unnecessary services. There were instances where technicians were unavailable for rescheduled appointments or showed up late. This lack of reliability and professionalism can impact the overall quality of service and customer satisfaction. Overall, the business needs to improve its customer service and technician preparation to provide better quality services.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Transportation
Elevator service
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