Tampa Bay
Suncoast Vascular & General Surgery
65.72
65.72
Overview
Dr. Gelinas performs several types of Vascular and Thoracic Surgery in Crystal River, serving patient throughout Citrus County Florida and the surrounding area.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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This location is a medical service office specializing in vascular and thoracic surgery. The office is located in Building 11535, W Emerald Oaks Dr Drive, in Crystal River City. Dr. Gelinas performs various types of vascular and thoracic surgery, serving patients in Citrus County, Florida, and the surrounding areas.
The office is open to accept different payments, including NFC mobile payments, debit cards, and credit cards. Patients are required to make appointments in advance, and the office has a restroom, wheelchair-accessible parking lot, and a wheelchair-accessible entrance.
Unfortunately, the service seems to have several issues. Firstly, patients have reported difficulty in scanning their insurance, which might lead to confusion and unnecessary stress. Furthermore, patients have been seen being sent to collections for minor issues, such as not paying a $25 copay on the spot. This implies a lack of communication and understanding on the part of the office staff.
Moreover, patients have experienced significant frustration and emotional distress when trying to get appointments and surgeries scheduled. Patients reported spending a lot of time going back and forth with the insurance company and waiting for long periods for a surgery that never happened. The office staff appears to be quite unprofessional, and in one case, hung up on a patient when trying to resolve a situation.
However, there is some good feedback from patients who have seen Dr. Gelinas, who they found very pleasant and caring.
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