This business has a mixed reputation. On the one hand, Chris's crew has been praised for their excellent work and professionalism, with some customers even comparing them to a "dream team." They have been described as punctual, responsive, and reliable, and have done a great job with tree trimming and pruning. However, there have been several instances of unprofessional behavior from the owner, Chris, including lack of communication, defensiveness, and argumentativeness. One customer even reported being harassed with threatening messages and texts. The business has also been criticized for its poor quality of work, with some customers reporting that the job was not done to their satisfaction, and that the owner refused to take responsibility for the mistakes. The lack of written contracts and clear communication has been a major issue, leading to misunderstandings and disputes.The pricing of the business seems to be reasonable, with one customer praising the value for money.Unfortunately, the business's innovativeness has not been highlighted in the reviews, so it's difficult to assess this aspect. One major issue that has been consistently reported is the lack of professionalism and communication from the owner, Chris. This has led to several negative experiences for customers, and it's something that the business needs to address in order to improve its reputation.