The business has a good overall score, with an average rating of 4.3. The quality of work is also high, with an average rating of 4.2. However, the pricing is slightly lower, with an average rating of 4.7. The business shows a moderate level of innovativeness, with an average rating of 4.5.The company is known for its professional and responsive customer service, with many customers praising the staff for being friendly and helpful. The technicians are also highly skilled and efficient, with many customers commenting on the quality of their work.However, there have been some issues with communication and punctuality, with a few customers reporting difficulties in getting in touch with the company and experiencing delays in scheduling appointments.The company's pricing is generally considered fair, with many customers feeling that the costs are reasonable for the quality of work received.The business shows a moderate level of innovativeness, with some customers praising the company for its willingness to try new approaches and technologies.One major issue is a lack of communication and follow-up, with some customers feeling that they were left in the dark about the status of their job or were not informed of changes to the schedule.Overall, Suncoast Electric is a solid choice for customers looking for a reliable and skilled electrical service provider. However, the company could benefit from improving its communication and follow-up processes to ensure a smoother experience for its customers.