This business location has a good overall score, indicating a pleasant experience for customers. The quality of products is generally good, with a wide selection of items to choose from. However, there is some room for improvement in terms of pricing, as some customers have mentioned that prices are a bit higher than other thrift stores.The business seems to have a strong focus on its cause, with many customers praising the fact that proceeds go to the Suncoast Humane Society. The staff is also friendly and helpful, making customers feel welcome and supported.One notable issue that has been raised by several customers is the recent changes in the store's management and policies, which have led to a decline in the shopping experience. Some customers have mentioned that the store has become too expensive, and that the selection of items has decreased. Additionally, there have been some complaints about the cleanliness and organization of the store.Overall, while this business location has some strengths, it also has some areas for improvement. With a bit of attention to customer concerns and a focus on maintaining its mission-driven values, it could potentially become an even more successful and beloved business in the community.