Tampa Bay
SunCoast EyeHealth
62.47
62.47
Overview
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Credit cards
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NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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This location is a good option for those in need of medical services related to ophthalmology and optometry. The staff, including Dr. Black and Dr. Ross, are described as knowledgeable, professional, and caring. They take the time to answer questions and provide thorough explanations of exam results and treatment options. The office is clean and well-maintained, with a welcoming atmosphere. Many patients appreciate the friendly and helpful staff, which sets them apart from larger chain eye clinics. However, there have been some issues with billing and insurance processing, which has led to frustration for some patients. One patient felt that the staff in the billing department was incompetent and that the office was more interested in making money than in providing good service. This issue has been addressed by the owner, who has apologized for any misunderstanding and has offered to review the patient's billing personally. Overall, the quality of care at this location seems to be high, with many patients expressing their satisfaction with the services they received. The office's ability to accommodate emergency appointments, including on Saturdays, is also a plus. However, the issue with billing and insurance processing is a concern that needs to be addressed to ensure a positive experience for all patients. To avoid any issues, it's essential to clarify the billing process and insurance coverage before receiving any services. This will help prevent any misunderstandings and ensure a smooth experience for patients.
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