Suncoast Center's Sexual Assault Services provide compassionate care and resources for survivors. However, issues with customer service and communication have led to a mixed experience for some clients. While some praise the center's friendly and helpful staff, others have had problems scheduling appointments, getting medication refills, and receiving timely responses to their concerns.The center's location is wheelchair accessible, with a restroom, parking lot, and entrance suitable for people with mobility issues. However, the building itself has been described as "DISGUSTING" with dead cockroaches in the corner.Some clients have reported difficulty with scheduling appointments, with long wait times and confusion about availability. Others have had issues with medication refills, with some clients waiting weeks or even months for a response.Despite these issues, some clients have had positive experiences with the center's therapists, citing their caring and compassionate nature. However, the lack of consistency in service quality and communication has led to a low overall rating.One client had a particularly bad experience with a therapist who made them feel worse about themselves. They also reported being told that their insurance was inactive, despite being informed otherwise by the insurance company.Overall, while Suncoast Center has some strengths, such as its friendly staff and wheelchair accessibility, it falls short in terms of customer service and communication.