The overall experience of Sunbelt Transport Refrigeration is good, but with some issues. The business is well-established and reputable, with a long history of serving the needs of its customers. However, some customers have reported difficulties with the billing process, with charges being added unexpectedly or without clear explanation. This has led to frustration and disappointment for some customers. The staff, including the technicians and office personnel, are generally well-regarded for their knowledge and helpfulness, but some customers have reported encountering individuals with poor attitudes or a lack of professionalism. On the other hand, many customers have praised the business for its quick turnaround times and reasonable prices, making it a convenient option for those in need of refrigeration services. The business also appears to be committed to innovation, with a focus on staying up-to-date with the latest technologies and techniques in the field. However, some customers have reported feeling nickel-and-dimed by additional fees or charges, which can be a major turnoff. Overall, Sunbelt Transport Refrigeration is a solid choice for those in need of refrigeration services, but customers should be aware of the potential pitfalls and exercise caution when dealing with the billing process.The major issue with this business is the unexpected billing, which can be frustrating and lead to a negative experience for customers. This is a major red flag, and customers should be aware of the potential for additional fees or charges when working with this business. Despite this, the business has many strengths, including its quick turnaround times and reasonable prices, making it a good option for those in need of refrigeration services.