The business has a strong reputation with a 4.5-star rating overall. Customers praise the friendly and helpful staff, particularly mentioning individuals such as Micah, Bryant, and Camiel, who provide excellent customer service and go above and beyond to make their experience pleasant. The car wash is described as being very clean and efficient, with a wide range of services and amenities available, including a bug prep area, strong vacuums, and compressed air.While some customers mention minor issues, such as not having clean towels available or experiencing problems with their membership, the overall feedback suggests that the business is well-regarded for its quality, pricing, and innovativeness. However, there is one notable issue that customers have raised - an incident involving a manager who allegedly made unwanted advances towards two 16-year-old girls. This incident has left a negative impression on some customers, who feel that the business did not adequately address the issue.