This business has a good overall rating, but there are some areas for improvement. The quality of their work is generally good, but it's not consistently excellent. They are one of the pricier options, but some customers find it reasonable. The business has also implemented an automated system, which may not appeal to everyone, but it's convenient for some customers. There have been some issues with customers losing items or receiving damaged goods, but the business has addressed these concerns and is working to improve their services.
One of the major issues with this business is that the prices can be quite high, which may deter some customers. The business also had an issue with a customer losing an item and the owner was rude when the customer brought it to their attention.
Despite these issues, the business has many positive reviews and customers appreciate the convenience of the automated system and the friendly staff. The business also offers a variety of services, including organic dry cleaning and laundry pick-up, which is convenient for customers.