The business is generally well-received by customers. It has a high rating of 3.9 from third-party sources. Most reviewers praise the friendly and professional staff, including the dentists and hygienists. They appreciate the welcoming atmosphere and the care taken to explain procedures and options. Some reviewers mention specific staff members who stand out, such as Dr. Judson and hygienist Jorge. The business has a long-standing relationship with some customers, with one reviewer mentioning they have been a patient for 20 years.
However, there are some negative reviews that highlight issues with customer service. Some reviewers have experienced difficulty with scheduling appointments, with some being told they were too late or that their insurance was not accepted, despite being told otherwise. One reviewer had a negative experience with the front desk staff, who they felt were rude and unprofessional.
There is also one instance of a reviewer experiencing racism when they were told they didn't accept their insurance because they had Obamacare, despite not having it. The business responded to this review and apologized for the mistake.
The business has a wide range of services, including general and cosmetic dentistry, teeth whitening, implants, and veneers. They accept various payment methods, including NFC mobile payments, debit cards, and credit cards.
The business is wheelchair accessible, with a wheelchair-accessible restroom, parking lot, and entrance. They also have a restroom available for customers.
The business has a somewhat limited schedule, with hours from 8am to 5pm, Monday through Thursday, but closed on Fridays and weekends. They recommend appointments, but it's not required.