Tampa Bay
Sujatha Borra, M.D.
11.46
11.46
Overview
Trusted General Neurologist serving Tampa, FL. Contact us at 813-983-0894 or visit us at 13333 N. 56th Street, Tampa, FL 33617
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
Overall
Innovativeness
Pricing
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The business location has a medium overall score. The quality of service seems to be below average, which may be due to inconsistent performance from the staff and doctors. While some patients report receiving good care, others have experienced long wait times, rude staff, and a lack of interest in their concerns from Dr. Borra. Pricing is also a concern, as some patients have reported being overcharged or billed incorrectly. However, some patients have reported a positive experience with the doctor's office, particularly with the staff, who are often described as friendly and helpful. Additionally, Dr. Borra is reportedly knowledgeable and caring. Nevertheless, the overall experience is marred by several issues that prevent the business from reaching its full potential.The office is clean and well-maintained, which is a plus. However, the front desk staff seems to be inexperienced and disheveled, which may lead to misunderstandings and errors. The doctor herself is knowledgeable and experienced, but some patients have reported that she is not always personable or interested in their concerns. She is known to interrupt patients and tell them what she thinks they are experiencing, rather than listening to their symptoms and concerns. This lack of empathy and understanding can be frustrating for patients who are seeking answers and solutions to their health problems.The office has a mixed reputation when it comes to appointment scheduling and wait times. Some patients have reported long wait times, while others have reported being able to get in quickly. The office also seems to have issues with billing and insurance, with some patients reporting being overcharged or billed incorrectly. However, the staff is often friendly and helpful, and the doctor is reportedly caring and knowledgeable.Despite the issues, some patients have reported positive experiences with the doctor's office, particularly with the staff. The office is also clean and well-maintained, which is a plus. However, the overall experience is marred by several issues that prevent the business from reaching its full potential.
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