Sugarmill Storage is a well-rounded storage facility that seems to have a great reputation among its clients. The staff is consistently praised for being friendly and helpful. The facility itself is clean, secure, and well-maintained, with a convenient 24-hour access option. Payments can be made via debit or credit cards, and the facility is wheelchair accessible. The owners are also commended for their excellent customer service. However, one client had a negative experience with the refund policy, highlighting that advance payments are non-refundable, even if the storage unit is not used for the full term. Overall, Sugarmill Storage appears to be a reliable and convenient option for those in need of storage services.