This jewelry repair service and store seems to have a reputation for quality work. Several reviewers praised the staff for being friendly, professional, and courteous, and mentioned that they provide speedy, quality service. They also seem to be reliable, with many reviewers mentioning that they would return for future business. One reviewer even mentioned that they have a good selection of jewelry for sale.However, there are some issues with their hours of operation. Multiple reviewers mentioned that they were closed on Saturdays, despite the store's hours listing a 12-5 pm schedule. This may be a problem for customers who need to visit on weekends.One reviewer had a negative experience with the store, mentioning that they took advantage of a retired elderly customer. However, this seems to be an isolated incident, and the majority of reviewers had positive experiences.The store appears to be well-liked by customers, but has some issues with communication regarding their hours.