Tampa Bay
Subaru of Wesley Chapel Service
17.28
17.28
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Appointments recommended
Oil change
Mechanic
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Pricing
Overall
Quality
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This business location has a good reputation overall, with most customers expressing satisfaction with their experiences. The quality of services provided by the team, including Chris Thomas, Mariah Chaparro, and Sarah Gore, has been praised for being professional, patient, and knowledgeable. The prices charged for services have also been considered reasonable and competitive. However, one issue that has been raised by some customers is the inconsistent quality of service, with some experiencing delays or poor service from the service department.
Several customers have reported having wonderful experiences with the service department, citing staff such as Justin, Hector, and Zach as being incredibly professional and helpful. They appreciated the thorough inspections, clear explanations of issues found, and regular updates on the status of their vehicle.
On the other hand, one customer had a disappointing experience with the service department, reporting that they were overcharged for a diagnostic run and that a wheel bearing issue was not properly diagnosed. However, they acknowledged that this was likely due to the service department being new and still working out the kinks.
The business location has a range of amenities, including wheelchair-accessible restrooms, parking, and entrance, making it accessible to customers with disabilities. They also offer a variety of services, including oil changes, brake repairs, and car detailing, and have a range of payment options, including NFC mobile payments and credit cards.
Overall, this business location has a good reputation, with most customers expressing satisfaction with their experiences. However, there is room for improvement in terms of consistency of service quality.
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