Subaru Lakeland is a highly-recommended dealership with a wide selection of new and used Subaru models. The friendly and knowledgeable staff are always happy to help with any questions or concerns. The service department is also excellent, with quick and efficient repairs. However, some customers have reported issues with the service department's communication and accuracy of repairs. Despite this, Subaru Lakeland remains a top choice for Subaru enthusiasts in the area. The dealership's accessibility and amenities, such as wheelchair-accessible parking and in-store shopping, make it a convenient and comfortable experience for customers. Overall, Subaru Lakeland is a great place to buy a new or used car, and the staff's passion for what they do is evident in their excellent customer service. The only issue reported by some customers is the service department's communication and accuracy of repairs. One customer had a particularly bad experience, where they were told they needed unnecessary repairs and were not informed about the status of their car. However, this seems to be an isolated incident, and most customers have reported positive experiences with the service department.