The office appears to have a good overall reputation, with many satisfied patients praising the staff's professionalism, courtesy, and care. The majority of reviewers describe the staff as friendly and helpful, with some even mentioning their nicknames and personalized care. The office's attentiveness to patients' needs and concerns is also a notable aspect of their service.However, there are a few concerns raised by some reviewers. One reviewer reported being unable to cancel an appointment and being told they would never be allowed to make an appointment again due to a strict cancellation policy. This may indicate that the office has some inflexible procedures that could be improved upon.The quality of care received by patients is generally good, with many reviewers praising Dr. Strom's expertise and skills as an ophthalmologist. However, one reviewer had a negative experience with Dr. Strom, feeling that he was dismissive of their concerns and didn't provide adequate care.The pricing of services at the office seems to be in line with industry standards, with some reviewers mentioning that they were happy with the cost of their care. However, one reviewer felt that the office's policies and procedures were overly rigid and inflexible, which may indicate that they were not able to find a good solution to their needs.The office's innovativeness and willingness to adapt to changing patient needs is a strength, with some reviewers praising their ability to provide cutting-edge care and technology. However, this is not consistently mentioned across all reviews, and some reviewers felt that the office's policies and procedures were too rigid to accommodate their individual needs.The office appears to have a good reputation in the community, with many reviewers praising their staff's professionalism and care. However, there are a few concerns raised by some reviewers about the office's policies and procedures, and the quality of care received by patients. Overall, the office seems to be providing good quality care to most patients, but there may be some room for improvement in terms of flexibility and accommodating individual needs.